Terms and Conditions

TERMS AND CONDITIONS

www.actionqi.com

Effective date: February 28, 2026

 

 

1. Introduction

The ActionQI website located on www.actionqi.com (“Site”) are owned and operated by ActionQI from California, USA. Throughout the Site, the terms “we”, “us”, “company”, and “our” refer to ActionQI.

We offer the ActionQI Site including all information, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing any of our service, you (“User”) engage in our “Services” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms and Conditions apply to all users of the Site including without limitation users who are browsers, customers, users, and/ or contributors of content.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SITE. BY BROWSING THE SITE, YOU ACCEPT AND AGREE TO THESE TERMS WHICH BIND YOU LEGALLY. IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICY, YOU SHOULD NOT USE THE SERVICES.

 

2. General Information

• ActionQI helps individuals overcome and solve challenges they face in their everyday lives. ActionQI is an application available via the web which users subscribe to in order to gain access to Guides, improvement tools and an improvement community. The Guides and improvement tools are based on behaviour change research and utilize a step-by-step strategic approach with written tools for easy access and reference when needed. For more information on the services we offer, please find more details on www.actionqi.com.
• Sole discretion. We reserve the right to add/discontinue any product or service anytime at the sole discretion and without notice. We also reserve the right to take appropriate steps to protect ActionQI and/or its Members/Users from any abuse/misuse as it deems appropriate in its sole discretion.

 

3. Permitted and Acceptable Use 

You agree to use the Site, and the Services only for purposes that are permitted by these Terms and Conditions and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You agree not to use the Site, or Services in any way that could damage the general business of ActionQI. You may only use the Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes. Furthermore, you must refrain from engaging in, participating in, or contributing to the upload or dissemination of Objectionable Content or Behaviors, Prohibited Content, or engaging in Restricted Use of Services as defined in subsequent sections. These actions are strictly prohibited and are contrary to the intended purpose and ethical use of the Services.

 

Objectionable Content and Behaviors and Prohibited Actions

1. Definition of Objectionable Content:

Inappropriate Material: Content that includes, but is not limited to, nudity, pornography, graphic violence, hate speech, bullying, or any form of discrimination.

Illegal Activities: Any content promoting, depicting, or endorsing illegal activities, including but not limited to drug use, theft, and violence.

Intellectual Property Violations: Posting content that infringes on the copyrights, trademarks, or other intellectual property rights of others.

Misinformation: Deliberate dissemination of false information, including fake news, hoaxes, and conspiracy theories.

Misrepresentation: Engaging in the publication or distribution of content intended to deceive, including altered media, false claims, deceptive advertising, misleading descriptions, or fabricating facts.

 

1. Definition of Objectionable Behaviors:

Harassment and Bullying: Any form of intimidation, harassment, or bullying towards other members. This includes cyberbullying, stalking, and any behavior that intentionally causes distress.

Privacy Violations: Sharing private or confidential information of others without consent, including personal identification, financial records, and contact information.

False Identity or Affiliation or Impersonation: Creating a false identity, misrepresenting your affiliation with any individual or entity, or impersonating another individual with the intent to deceive or mislead.

Manipulative Behavior: Engaging in behaviors aimed at manipulating, exploiting, or deceiving other community members.

 

III. Definition Prohibited Actions and Content:

Harassment and Legal Rights Violations: Engaging in harassment, abuse, or threatening behavior, or any action that infringes upon the legal rights of others.

Intellectual Property Rights Infringement: Violating the intellectual property rights of us or any third party.

Malicious Software: Uploading or disseminating computer viruses or any software intended to damage or alter a computer system or data.

Fraudulent Activities: Engaging in fraud or deceptive practices.

Unlawful Gambling and Schemes: Participating in or promoting illegal gambling, sweepstakes, or pyramid schemes.

Obscene or Defamatory Material: Publishing or distributing any obscene or defamatory material.

Incitement of Violence or Hate: Distributing material that incites violence, hate, or discrimination against any group.

Unlawful Information Gathering: Unlawfully collecting or attempting to collect personal information about others.

Unpermitted Distribution: Reproducing, duplicating, copying, selling, trading, or reselling any aspect of our Services for any purpose.

 

1. Restricted Use of Services:

Legal and Lawful Use: Using the Services only for allowable legal and lawful purposes and not for any illicit activities.

Authorized Access: Accessing the Services solely through the provided interface and not through unauthorized means.

System Interference: Refraining from any activity that interferes with or impairs the functionality, security, or performance of our Services, networks, and computer systems.

Automated Access: Avoiding accessing the Services with automated means, including scripts or web crawlers, except as permitted.

Personal Information Collection: Not collecting personally identifiable information for unauthorized or commercial purposes.

Duplication and Resale: Not reproducing, duplicating, copying, selling, trading, or reselling any aspect of the Services or any products or services bearing trademarks, service marks, trade names, logos, or service marks owned by us in a manner likely to cause confusion.

 

1. Consequences of Violation:

Monitoring and Enforcement: Our platform will actively monitor for compliance with these terms. Violations will result in appropriate actions, including content removal, account suspension, or termination. We also rely on our community members to report violations.

Reporting Mechanism: Members are encouraged to report any violations using the provided tools.

Accountability: Members are responsible for their actions on the platform and must adhere to these terms to maintain a safe, respectful community.

 We may provide you with certain information as a result of your use of the Site including, but not limited to, documentation, data, or information developed by us, and other materials which may assist in the use of the Site, or Services (“Company Materials”). The Company Materials may not be used for any other purpose than the use of the Site, and the services offered. Nothing in these Terms of Use may be interpreted as granting any licence of intellectual property rights to you.

 

4. Interaction with other Members

You are solely responsible for your communications with other ActionQI Members. ActionQI reserves the right, but has no obligation, to monitor disputes between you and other Members. ActionQI also reserves the right to take appropriate action against errant members. However, ActionQI is not obliged to share such action with other members, including complainants. ActionQI expressly disclaims any responsibility or liability for any transactions or interactions between the members inter-se.

 

5. Limited License

We grant you a limited license to use the Services for personal non-commercial use only. You may not: (a) resell or make any commercial use of this Site or any of the contents of our Services; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of the Services not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of the Services in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Services or to collect any information from the Site, or any other user.

Your use of this Site is at your own risk. You agree that you will be personally responsible for your use of this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to our Services on a temporary or permanent basis and any decision to do so is final.

 

6. Accounts, Registrations, and Passwords

You are solely responsible for your Account and the maintenance, confidentiality and security of your Account and all passwords related to your Account, and any and all activities that occur under your Account, including restricting access to your computer and mobile/tablet and all activities of any persons who gain access to your Account with or without your permission.  

If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by us from time to time and you agree to promptly notify us of any changes to this information as required to keep such information held by us current, complete and accurate ActionQI is not responsible for any errors or delays in responding to any inquiry or request caused by any incorrect, outdated, or incorrect information provided by you or any technical problems beyond the control of ActionQI.

You may not disclose the Password to another person or entity or permit another entity to access the Sites using such a Password. You must notify ActionQI immediately of any breach of security or unauthorised use of your account. ActionQI cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on the Site. Multiple profiles of the same person are not allowed on the Site.

 

7. Membership Fees, Refunds and Cancellation 

i. We offer a Membership service as well as the sale of products that work together to enhance your growth. All fees and associated cost are charged before you can access our products and services.

ii. The Membership Fee, price of tools, products and services, and payment terms will be displayed to you on the Site before you sign up for the Services. We may change the Membership Fee at any time, but we will provide you with advance notice of any such changes.

iii. When you make a purchase on the Site, you agree to provide a valid instrument to make a payment. Pay attention to the details of the transaction, as your total price may include taxes, fees, and shipping costs, all of which you are responsible for.

iv. When you use a payment instrument for any transaction with us, you confirm that you are permitted to use that payment instrument. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount on the payment instrument you designate for the transaction.

v. All payments, whether by credit or debit cards, are processed through our third party processor Stripe payments. They store and encrypt your data through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

vi. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

vii. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

viii. For more insight, you may also want to read Stripe’s Terms of Service here or Privacy Statement.

ix. We may cancel any transaction if we believe the transaction violates these Terms, or if we believe in doing so may prevent financial loss.

x. Payment for any ongoing services is billed automatically until notification that you would like to terminate your access to the services

xi. Your membership will automatically renew on a monthly or annual basis, depending on the membership plan you choose, unless you cancel your membership prior to the next renewal date. You will be charged the Membership Fee for each renewal period, and the renewal period will be the same as the original membership period.

xii. You may cancel your membership at any time by going to the account settings on the Site or by contacting customer support. If you cancel your membership, you will continue to have access to the Services through the end of your current membership period, and your membership will not renew.

xiii. We do not provide refunds for any Membership Fees, or cost of refundable tools, products, or services after 14 days after payment confirmation, except in the case of technical issues with the Site, or the Services that are beyond your control.

xiv. User may cancel at any time which will stop future renewal, but user will retain access until the end of the current paid period.

 

8. Sale of Products, Goods, and Services

We may sell products, goods, or services or allow third parties to sell products, goods, or services on the Site. We undertake to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, we do not guarantee the accuracy or reliability of any product information and you acknowledge and agree that you purchase such products at your own risk. For products, goods, or services sold by others, we assume no liability for any product and cannot make any warranties about the merchantability, fitness, quality, safety or legality of these products. For any claim you may have against the manufacturer or seller of the product, you agree to pursue that claim directly with the manufacturer or seller and not with us. You agree to release us from any claims related to goods or services manufactured or sold by third parties, including any and all warranties or product liability claims.

If you are unhappy with a service being sold on our Site, you may request a refund.

 

9. Intellectual Property Rights

Your use of the Site, and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site.  All Content on the Site (except for User Generated Content, as defined below), including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by American intellectual property and other laws.  All rights reserved. Any unauthorised reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorisation. To inquire about obtaining authorisation to use the Content, please contact us at contact@actionqi.com.

In addition to the intellectual property rights mentioned above, “Content” is defined as any graphics, software, code, designs, photographs, including all image rights, sounds, music, videos, audio, text, applications, interactive features, and all other related collective work on the Site.

 

10. User Generated Content

“User Generated Content” is communications, materials, information, data, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, and any other content that you and/or other Site users post or otherwise make available on or through the Site, except to the extent the content is owned by us.

 

11. Digital Millennium Copyright Act

ActionQI expects all users to respect the intellectual property rights of others. ActionQI may remove material that appears in its sole discretion to infringe upon the intellectual property rights of others, and we will terminate the access rights of any repeat infringer. If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may notify us at contact@actionqi.com.  The notification must include the following information: physical or electronic signature of the owner or authorized agent of the owner of the allegedly infringed work; identification of the allegedly infringed work; identification of the material that is claimed to be infringing and reasonably sufficient information for ActionQI to locate the material; contact information of the notifying party, such as an address, telephone number, and email; a statement that the notifying party has a good faith belief that the use of the material in the manner complained of is not authorized by the owner of the allegedly infringed work, its agent or the law; and a statement, under penalty of perjury that the information in the notification is accurate and the notifying party is the owner or authorized agent of the allegedly infringed work.

 

12. Monitoring Activity

ActionQI has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you.

 

13. Disclaimer

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ACTIONQI EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE, AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.

 

14. Assumption of Risk

The Site, and Services provided is for communication purposes only. You acknowledge and agree that any information posted is not intended to be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between you and ActionQI. You further agree that your purchase of any of the products on the Site is at your own risk. We do not assume responsibility or liability for any advice or other information given on the Site.

 

15. Limitation of Liability

You agree that in no event shall ActionQI be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (I) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorised access to or use of the Sites secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labour problems or any force majeure. You agree that you use the Site and/or any Third-Party Sites at your own risk.

We are not liable for any damages that may occur to you as a result of your use of our Services, to the fullest extent permitted by law. The maximum liability of ActionQI arising from your use of our Services is limited to the lesser of twenty-five ($25.00) United States Dollars or the amount you paid to ActionQI in the last twelve (12) months. This applies to any and all claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

You further understand and agree that we are not responsible or liable for your illegal, unauthorized, or improper use of information transmitted, monitored, stored or received using the Site. 

 

16. Data Loss

We are not responsible for the security of your Account or Content. Your use of the Site is at your own risk.

 

17. Reverse Engineering & Security

You may not undertake any of the following actions:

• Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Site;
• Violate the security of the Site through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.

 

18. Indemnification

You agree to indemnify and hold ActionQI and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of our Services, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party. We will select our own legal counsel and may participate in our own defence, if we wish to so.

 

19. Spam Policy

You are strictly prohibited from using the Site or any of our services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

 

20. Third-Party Links & Content

We may occasionally post links to third party websites or other services. We are not responsible or liable for any loss or damage caused as a result of your use of any third party services linked to from our Site.

 

21. Dispute Resolution & Governing Laws

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

These Terms shall be governed by and construed in accordance with the laws of the country and Province where the company is headquartered, without giving effect to any principles of conflicts of law.

 

22. Variation

To the extent any part or sub-part of these Terms and Conditions is held ineffective or invalid by any court of law, the prior, effective version of these Terms and Conditions be considered enforceable and valid to the fullest extent.

 

23. Children

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

 

24. Privacy & Cookies

For more information on how we collect your information and cookies, please refer to our Privacy Policy and Cookie Policy.

 

25. Deleting Data And Information

Users on the Site can delete their Account. Once an account is deleted, we will erase ALL data of the User associated with their account including messages, their connections, and their personal information. The process cannot be undone once the user proceeds with the deletion of data. We will no longer store the data of that user after deletion.

 

26. Changes

We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the Site by referring to the “Effective Date of Current Policy” date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.

 

27. Service Interruptions

We may need to interrupt your access to the Site to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Site may be affected by unanticipated or unscheduled downtime, for any reason, but that we will have no liability for any damage or loss caused as a result of such downtime.

 

28. Electronic Communications

When you visit the Site or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.

 

29. Severability

If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

 

30. Assignment

We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.

 

31. Force Majeure

ActionQI is not liable for any delays caused by circumstances beyond ActionQI’s control, e.g. general labour dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. Such circumstances shall result in relief from damages and other measures. If any such situation should arise, ActionQI shall inform the Customer accordingly both at the beginning and the end of the period for the current situation. If the situation has lasted for more than two months, both the Customer and ActionQI are entitled to terminate the purchase with immediate effect.

 

32. Entire Agreement

These Terms and Conditions set forth the entire understanding and agreement between you and ActionQI concerning the subject matter herein and supers all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive ActionQI’s right to act concerning subsequent or similar breaches.

 

33. Relationship

No agency, partnership, joint venture or employment relationship is created as a result of these Terms and neither of us has any authority of any kind to bind the other in any respect.

 

34. Violation and Termination

Any conduct that in any way violates these Terms or any posted restrictions or guidelines may result, in our sole discretion, in the termination of your license and right to utilize the Services to access Content or for any other purpose, and/or our pursuit of any legal damages or remedies. If necessary, or as authorized under applicable law, we may cooperate with local, provincial, state and/or federal authorities to protect the Site, the Services, the Content, ActionQI, its Affiliates, Licensors, members, employees, agents and/or visitors; to comply with applicable laws; or to prevent unauthorized access or use of the Services or the Content. We retain the right to deny access to the Services, in our sole discretion, to any visitor/user for any reason, including for any violation of these Terms.

 

35. Contact Us

For any questions, complaints, and queries or to report any violations, kindly get in touch:

ActionQI

Email: contact@actionqi.com

Address:

Sunnyvale, CA

USA

 

 

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Privacy Policy

PRIVACY POLICY

www.actionqi.com

Effective date: February 28, 2026

 

The ActionQI Site www.actionqi.com (the “Site”) is owned by ActionQI (“we”, “us”, “ActionQI” and “our”) and operated from California, United States of America (USA). This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online.

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. Service means the ActionQI Site operated by ActionQI.

This privacy policy explains how we collect, use, and protect personal data in accordance with PIPEDA, CCPA, GDPR and any other applicable privacy law.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

DEFINITIONS

1. a) APPLICABLE SITE: This Privacy Policy will refer to and be applicable to the Site listed above. The listed Site also refers to the corresponding mobile application currently in use or hereinafter developed.
2. b) EFFECTIVE DATE: “Effective Date” means the date this Privacy Policy comes into force and effect.
3. c) PARTIES: The parties to this privacy policy are the following data controller: ActionQI (“Data Controller”) and you, as the user of this Site. Hereinafter, the parties will individually be referred to as “Party” and collectively as “Parties”.
4. d) DATA CONTROLLER: Data Controller is the publisher, owner, and operator of the Site and is the Party responsible for the collection of information described herein. Data Controller shall be referred to either by Data Controller’s name or “Data Controller,” as listed above. If Data Controller or Data Controller’s property shall be referred to through first-person pronouns, it shall be through the use of the following: us, we, our, ours, etc.
5. e) YOU: Should you agree to this Privacy Policy and continue your use of the Site, you will be referred to herein as either you, the user, or if any second-person pronouns are required and applicable, such pronouns as ‘your”, “yours”, etc.
6. f) GOODS: “Goods” means any goods that we make available for sale on the Site.
7. g) SERVICES: “Services” means any services that we make available for sale on the Site.
8. h) PERSONAL DATA: “Personal DATA” means personal data and information that we obtain from you in connection with your use of the Site that is capable of identifying you in any manner.

 

CONTACT:

The Party responsible for the processing of your personal data is as follows: ActionQI. The Data Controller may be contacted as follows:

contact@actionqi.com

Sunnyvale, CA USA

The Data Controller and operator of the Site are one and the same.

 

LOCATION

Please be advised the data processing activities take place in the USA, outside the European Economic Area. Data may also be transferred to companies within the USA, but will only be done so in a manner that complies with the EU’s General Data Protection Regulation or GDPR. The location where the data processing activities take place is as follows:

California, USA

 

MODIFICATIONS AND REVISIONS

Subject to applicable law, we reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time and in any manner. If we do so, however, we will notify you and obtain your consent to the change in processing. Unless we specifically obtain your consent, any changes to the Privacy Policy will only impact the information collected on or after the date of the change. It is also your responsibility to periodically check this page for any such modification, revision or amendment.

 

PERSONAL INFORMATION WE COLLECT

Personal information you provide to us (PII or Personal Data).  Personal information you may provide to us through the Service or otherwise includes:

1. a) Personal data, personal information such as your name, age, profile picture, email and mailing addresses, phone number.
2. b) Registration data, such as information that you provide to register for an account or sign up, including the day and month of your birth.
3. c) Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.
4. d) Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, sweepstakes and contests.
5. e) Purchase data, including your order history and information needed to process and fulfill your order, including order details, billing address, and delivery address.
6. f) Other informationthat we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Personal Data may be asked for in relation to:

1. i) Interaction with our representatives in any way;
2. ii) making purchases;

iii) receiving notifications by text message or email about marketing;

1. iv) receiving general emails from us;
2. v) commenting on our content or other user-generated content on our Site, such as blogs, articles, photographs or videos, or participating in our forums, bulletin boards, chat rooms or other similar features;
3. vi) Or the following other forms of participation:

Users can post feedback, thoughts, comments, videos and share other content.

By undergoing the registration process, you consent to us collecting your Personal Data, including the Personal Data described in this clause, as well as storing, using or disclosing your Personal Data in accordance with this Privacy Policy.

UNREGISTERED USERS: If you are a passive user of the Site and do not register for any purchases or other services, you may still be subject to certain passive data collection (“Passive Data Collection”). Such Passive Data Collection may include through cookies, as described below, IP address information, location information, and certain browser data, such as history and/or session information.

ALL USERS: The Passive Data Collection that applies to Unregistered users shall also apply to all other users and/or visitors of our Site.

SALES & BILLING INFORMATION: In order to purchase any of the goods or services on the Site, you will be asked to provide certain credit information, billing address information, and possibly additional specific information so that you may be properly charged for your purchases. This payment and billing information will be stored by our third-party payment processor, Stripe, and will be used exclusively to assist with your one-time purchase.

RELATED ENTITIES: We may share your Personal Data, including Personal Data that identifies you personally, with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.

However, we only share your Personal Data with a trusted related entity if that entity agrees to our privacy standards as set out in this Privacy Policy and to treat your Personal Data in the same manner that we do.

USER EXPERIENCE: From time to time, we may request information from you to assist us in improving our Site, and the Goods and Services we sell, such as demographic information or your particular preferences.

CONTENT INTERACTION: Our Site may allow you to comment on the content that we provide or the content that other users provide, such as blogs, multimedia, or forum posts. If so, we may collect some Personal Data from you at that time, such as, but not limited to, username or email address.

COMBINED OR AGGREGATED INFORMATION: We may combine or aggregate some of your Personal Data in order to better serve you and to better enhance and update our Site for your and other consumers’ use.

We may also share such aggregated information with others, but only if that aggregated information does not contain any Personal Data.

OTHER INFORMATION: In addition to collecting the Personal Data as already described herein, we may also collect the following Personal Data:

Hobbies, interests, gender, marital status, education, job information

Automatic collection.  We and our service providers may automatically log information about you, your computer or mobile device, and your activity occurring on or through the Sites, such as:

1. i) Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, the website you visited before browsing our site, and general location information such as city, state or geographic area.
2. ii) Online activity data,such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Cookies and similar technologies.  Some of our automatic data collection is facilitated by cookies and similar technologies.  See our Cookie Policy for more information.

 

PRIVACY OF INFORMATION ON FORMS

We are committed to protecting your privacy. Information you provide through our Request a Guide, Suggest a Guide or Tool, Evaluation, and other information collection forms will be handled with strict confidentiality.

No Attribution: Guides created from your suggestions will not be attributed to you, ensuring your confidentiality.

Use of Information: Your data will only be used to develop and improve guides and tools. It will not be shared with third parties or used for purposes beyond those stated.

Access and Security: We implement security measures to protect your information from unauthorized access or misuse.

 

THIRD PARTIES

We may utilize third-party service providers (“Third-Party Service Providers”), from time to time or all the time, to help us with our Site, and to help serve you.

We may use Third-Party Service Providers to assist with information storage (such as cloud storage).

We may provide some of your Personal Data to Third-Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Site.

We may use Third-Party Service Providers to host the Site. In this instance, the Third-Party Service Provider will have access to your Personal Data.

We may use Third-Party Service Providers to fulfill orders in relation to the Site.

We may allow third parties to advertise on the Site. These third parties may use cookies in connection with their advertisements (see the “Cookies” clause in this Privacy Policy).

We may use Third-Party Service Providers for the following services in relation to the Site:

ActionQI.com uses third-party moderators to monitor and approve publicly shared user content, customer requests made to us, etc,

Some of our Third-Party Service Providers may be located outside of the USA and may not be subject to the United States of America privacy laws. The countries or regions in which our Third-Party Service Providers may be located include:

United States of America

We only share your Personal Data with a Third-Party Service Provider if that provider agrees to our privacy standards as set out in this Privacy Policy.

Your Personal Data will not be sold or otherwise transferred to other third parties without your approval.

Notwithstanding the other provisions of this Privacy Policy, we may provide your Personal Data to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law.

We will not knowingly share your Personal Data with any third parties other than in accordance with this Privacy Policy.

If your Personal Data might be provided to a third party in a manner that is other than as explained in this Privacy Policy, you will be notified. You will also have the opportunity to request that we not share that information.

In general, you may request that we do not share your Personal Data with third parties. Please contact us via email, if so. Please be advised that you may lose access to certain services that we rely on third-party providers for.

SOCIAL NETWORK PLUGINS

This Site incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard the privacy of users. Cookies may be set, however, if you make voluntary use of the plugin. Please note that if you browse while being logged into the social network, then you have already consented to the use of cookies conveyed through this Site at the time that you registered with the particular social network.

The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, which can be found below:

– Facebook: https://www.facebook.com/help/cookies

– Instagram: https://privacycenter.instagram.com/policy

– TikTok: https://www.tiktok.com/legal/page/row/privacy-policy/en

– Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies

– Google+: https://about.pinterest.com/it/privacy-policy

– Pinterest: https://about.pinterest.com/it/privacy-policy

– AddThis: http://www.addthis.com/privacy/privacy-policy

– Linkedin: https://www.linkedin.com/legal/cookie-policy

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

Service delivery.  We may use your personal information to:

• provide, operate and improve the Service, such as to enable you to make purchases of our pro version or any other purchases;
• establish and maintain your account on the Service;
• communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages;
• Marketing and advertising to you, including via email;
• provide customer support and maintenance for the Service;

Direct Marketing.  We may use your personal information to send you ActionQI-related marketing communications as permitted by law.  You will have the ability to opt-out of our marketing and promotional communications as described in the Your Choices section below.

For research and development.  We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. 

To create anonymous data.  We may create aggregated, de-identified or other anonymous data records from your personal information and other individuals whose personal information we collect.  We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you.  We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

To comply with laws and regulations.  We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. 

For compliance, fraud prevention and safety.  We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.

With your consent.  In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with the following third parties and as otherwise described in this Privacy Policy or at the time of collection:

Service providers.  Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation). 

Third party platforms.  Social media and other third party platforms that you connect to the Service, such as when you use options to access the Service by logging into a social media platform.  Please note, we do not control the third party’s use of your personal information.

The public.  Other users of the Service and the public, when you disclose personal information for public use. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.

Professional advisors.  Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others.  Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention and safety purposes described above.

YOUR CHOICES

In this section, we describe the rights and choices available to all users.

Access or update your account information.  If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Do Not Track.  Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com

Privacy settings and location data.  Users of our Site can disable our access to their device’s precise geo-location in their mobile device settings.

Choosing not to share your personal information.  If you do not provide information that we need to provide the Service, we may not be able to provide you with the Service or certain features.  We will tell you what information you must provide to receive the Service when we request it.

Third-party platforms or social media networks.  If you choose to create an account through or connect the Service with another third-party platform, you may have the ability to limit the information that we may obtain from the third-party at the time you log in to the Service using the third-party’s authentication service or otherwise connect your account.  You may also be able to control your settings through the third-party’s platform or service after you have connected your accounts.

DELETING DATA AND INFORMATION

Users on the Site can delete their Account. Once an account is deleted, we will erase ALL data of the User associated with their account including messages, their connections, and their personal information. The process can be undone once the user proceeds with the deletion of data.

PUBLIC INFORMATION

We may allow users to post their own content or information publicly on our Site. Such content or information may include, but is not limited to, photographs, status updates, blogs, articles, or other personal snippets. Please be aware that any such information or content that you may post should be considered entirely public and that we do not purport to maintain the privacy of such public information.

OTHER SITES AND SERVICES

The Sites may contain links to other websites and online services operated by third parties.  These links are not an endorsement of, or representation that we are affiliated with, any third party.  In addition, our content may be included on web pages or online services that are not associated with us.  We do not control third party websites or online services, and we are not responsible for their actions.  Other websites and services follow different rules regarding the collection, use and sharing of your personal information.  We encourage you to read the privacy policies of the other websites and online services you use.

SECURITY PRACTICES

The security of your personal information is important to us.  We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect.  However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

OPTING OUT OF TRANSMITTALS FROM US

From time to time, we may send you informational or marketing communications related to our Site such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: contact@actionqi.com. You may also click the opt-out link which will be provided at the bottom of any and all such communications.

Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Site or about your account with us.

By providing any Personal Data to us, or by using our Site in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.

MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION

If you wish to modify or delete any information we may have about you, or you wish to simply access any information we have about you, you may do so from your account settings page.

ACCEPTANCE OF RISK

By continuing to our Site in any manner, use the Product, you manifest your continuing assent to this Privacy Policy. You further acknowledge, agree and accept that transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.

INTERNATIONAL DATA TRANSFERS

ActionQI is headquartered in the USA and may have service providers in other countries.  Your personal information may be transferred to the USA or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. 

CCPA – For U.S.

Your California privacy rights.  The CCPA grants California residents the following rights.  However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

• Information. You can request information about how we have collected, used and shared and used your Personal Information during the past 12 months.
  • The categories of Personal Information that we have collected.
  • The categories of sources from which we collected Personal Information.
  • The business or commercial purpose for collecting and/or selling Personal Information.
  • The categories of third parties with whom we share Personal Information.
  • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
  • Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
• Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
• Deletion. You can ask us to delete the Personal Information that we have collected from you.

You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.

We have provided additional information about how you can opt-out of the use of your information for interest-based advertising in the “Your Choices” section of our Cookie Policy.

How to exercise your California rights.  You may exercise your California privacy rights described above as follows:

• Right to information, access and deletion. You can request to exercise your information, access and deletion rights by emailing contact@actionqi.com.  We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights.  As part of this process, government identification may be required.  Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification.  We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
• Request a list of third party marketers. California’s “Shine the Light” law (California Civil Code § 1798.83) allows California residents to ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide certain information about the companies’ sharing of certain personal information with third parties for their direct marketing purposes during the preceding year (if any).  You can submit such a request by sending an email to contact@actionqi.com with “Shine the Light” in the subject line.  The request must include your current name, street address, city, state, and zip code and attest to the fact that you are a California resident.

We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.

GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), ActionQI legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

ActionQI may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law

RETENTION OF DATA

ActionQI will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

ActionQI will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ActionQI will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Legal Requirements

ActionQI may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of ActionQI
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancellation of your account or other general request for the deletion of data.

In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.

YOUR RIGHTS

You have many rights in relation to your Personal Data. Specifically, your rights are as follows:

– the right to be informed about the processing of your Personal Data;

– the right to have access to your Personal Data;

– the right to update and/or correct your Personal Data;

– the right to portability of your Personal Data;

– the right to oppose or limit the processing of your Personal Data;

– the right to request that we stop processing and delete your Personal Data;

– the right to block any Personal Data processing in violation of any applicable law.

Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.

Your rights under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ActionQI aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where ActionQI relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ANALYTICS

We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

• AdMob by Google

AdMob by Google is provided by Google Inc.

You can opt-out from AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en

For more information on how Google uses the collected information, please visit the “How Google uses data when you use our partners’ sites” page: http://www.google.com/policies/privacy/partners/ or visit the Privacy Policy of Google: http://www.google.com/policies/privacy/

PAYMENTS

We may provide purchase and/or paid services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Their Privacy Policy can be viewed here.

• Stripe Payments

Their Privacy Policy can be viewed here.

 

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

contact@actionqi.com

ADDRESS:

Sunnyvale, CA

USA

 

 

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